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AI alone can’t transform your business but with your people it can

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Why do clients choose your business? Often, it’s your people, those who build customer trust with your products and services, and manage complex problems that make your business better.   It’s rarely because of the tools you use.   And this is one of the misunderstandings about AI. It is a powerful enabler of people, and […]

Accounting for customer rights (returns and warranties)

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Key points Customer rights to return products and extended warranties are accounted for under AASB 15 Careful consideration of these are required as they impact the recognition of revenue, assets and liabilities Applying AASB 15 often involves significant judgement, and entities should seek expert advice for complex or unique circumstances. Many inventory-based businesses offer customers a […]

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