Payroll analytics and compliance

Pitcher Partners brings together expertise and technical skill from multiple practice areas to provide in-depth payroll compliance services.

Navigating your journey to compliance together

For business leaders, payroll compliance and superannuation guarantee raises many questions and achieving compliance for any organisation is complex.

It is about ensuring employees are paid correctly and requires reliable employee and timesheet data to be processed according to the appropriate Awards and Enterprise Agreements (EAs).

That’s where Digital and Data Solutions come in. We bring together systems expertise, data discipline, intelligent processes, and in-depth technical understanding of payroll to help you build and improve your payroll compliance framework.

Project governance

Verification of process and controls. Systems meet employer reporting obligations. Compliance with tax and superannuation guarantee regulations.

Payroll systems

Systems fully configured and paying correctly. Functionality aligned with business processes. Systems automated and integrated.

Implementation planning and advisory

Calculate complex award/EA entitlements. Verify correctness of employee payments. Reporting to regulatory authorities.

Payroll challenges and our solutions

Challenge		Solution
Reliance on a few key individuals and manual interventions to maintain adequate processes and controls to appropriately manage compliance		Improve payroll governance and integrated processes to highlight weaknesses that may lead to potential compliance challenges
Dependency on legacy systems and their capacity to handle complex awards and/or enterprise agreements		Assess payroll solutions and identify potential limitations with legacy systems and/or implement new payroll, HR and rostering solutions
Implementing new rostering and payroll systems to strengthen data integrity and automated processing
Rectification and remediation of non-compliance and restoring confidence within boards, executives, workforces and regulators		Re-perform complex payroll calculations to evaluate extent of potential discrepancies to inform appropriate rectification and remediation measures

Non-compliance: What are the risks?

Reputation and brand, loss of business and credibility
Financial penalties and fines
Threat of legal action and criminal sanctions for responsible individuals

Our one firm approach: How we help your business

Pitcher Partners brings together expertise and technical skill from multiple practice areas to provide in-depth payroll compliance services.

Digital and Data solutions (compliance, rectification and remediation)
	Conduct a health check of current payroll processes and systems to identify pain points and risk, and recommend better practice process and governance improvements.	Assisting in the selection of workforce management and payroll systems to appropriately meet your business needs and employer obligations.
	Support the implementation of a business’s payroll/rostering and time attendance solution through project management, testing services, change management and business analysis	Assess systems and processes to put rectification measures in place to capture, manage and monitor compliance with Award, EA and taxation requirements.
	Conduct preliminary analysis of a sample of staff and clauses to understand the magnitude of potential variances, and potential need for wider recalculations and remediation.	Implement a data-driven approach to review accuracy of payroll system payments using advanced modelling tools and techniques.
Tax Advisory (compliance and remediation)
	Conduct employment taxes health checks in relation to employer obligations including PAYG Withholding, Superannuation Guarantee (SG), Fringe Benefits Tax, Payroll Tax and WorkCover.	Assist with all relevant compliance requirements, including applications for refund or voluntary disclosures to relevant revenue authorities.
	Review accuracy of pay codes set up in the payroll system for SG and tax purposes. Assist with SG remediation calculations and if required, lodgement with the Australian Taxation Office (ATO)	Assist with compliance audits and reviews initiated by relevant authorities. Provide structuring and consulting advice and guidance to management in relation to all employment taxes matters.

Case study Multi-year nationwide roll-out of time, attendance and rostering solution

A large and publicly-listed private sector provider in the aged care and retirement industry owned and operated 43 residential aged care facilities and five retirement complexes nationally, caring for around 4,000 residents.

The client was seeking to better utilise its network of medical and allied health staff nationwide by streamlining its time, attendance, rostering and payroll processing systems.

Pitcher Partners was appointed to establish a fully implemented Workforce Management System, including electronic time recording, to ensure accurate calculation of any overtime, loadings and penalties.

This complex, multifaceted project was successfully implemented. It significantly reduced the risk of paying incorrectly, automated processes, and allowed the financial benefit of this project.

Case study Payroll remediation alongside internal teams and governed by a regulatory body

A large residential aged care provider within Australia wanted to engage a firm to partner with its internal team to tackle a complex payroll and SG remediation program being governed by the Fair Work Ombudsman (FWO).

This project covered more than 10,000 employees across multiple awards and industrial instruments. The client had several previous unsuccessful attempts to manage this matter internally.

By leveraging Pitcher Partners payroll and data analytics expertise alongside internal IR/ER, legal and project resources, the client was able to fairly resolve and repay any underpayments of wages using Pitcher Partners’ data-driven models.

Pitcher Partners has also assisted with an assessment of pay codes set up in the payroll system for SG and tax accuracy as well as SG remediation calculations, mitigation of applicable penalties and lodgement of voluntary disclosure documentation with the ATO and other authorities.

Why you want to work with us

	Clarity over complexity We simplify the digital and data landscape, helping you cut through noise and focus on what matters.		Commercial mindset We understand the pressures of privately owned businesses and tailor our advice to deliver real business impact.
	Pragmatic approach We prioritise what works for you, ensuring practical solutions that are achievable for your business.		Relationship led We invest time in building strong relationships so we can truly understand your business and tailor our advice to deliver outcomes that reflect your priorities.
	Cross-practice collaboration We partner across the firm to bring integrated value to clients.		Outcomes focused We’re driven by achieving results that matter to you – through sharper insights, faster decisions, and measurable improvements in performance and growth.
	Connected capabilities Our offering spans AI, systems advisory, data strategy, analytics, automation, and implementation, all delivered as a cohesive solution.		Independent advice We don’t receive any incentives from any platform or vendor, which means we’ll recommend what’s genuinely right for your business.
	Middle market focus We know the middle market and their unique opportunities and challenges. Our experience, relationships, and insights are built for the businesses we serve.