In episode 13 Norman Thurecht from Pitcher Partners Brisbane talks to Mario Capanna, CEO of Ventura Health.
Mario shares the challenges faced as a result of the COVID-19 pandemic, along with the opportunities it presented for pharmacies to be part of the delivery of vaccinations and the transition to electronic prescriptions. Ventura Health’s focus is now on supporting stores to optimise their systems and deliver a more efficient and streamlined service, as well as building brand engagement through a strong retail offer and delivering value that has become increasingly important to customers.
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