Future-proof your retail business: key strategies for 2024
Retailers can thrive in 2024 by looking after their people, creating a smooth physical and digital experience and rethinking what drives loyalty.
The Copilot crossroads: what businesses need to know
Businesses considering Copilot for potential productivity gains should factor that cost is a significant challenge.
Is that a 4 or a 9? Digitising paper records is not as easy as it seems
New legislation recently introduced to the Parliament will allow stronger penalties, greater fines, and even jail time for employers found to have deliberately underpaid their workers, but this will come on top of already strong rules in many states designed to crack down on poor payment practices.
Strategies for building customer loyalty in the retail industry
Brand loyalty is necessary when looking to drive purchases in an unstable retail economy. Loyalty requires value alignment and a multi-channel approach to connect with customers. Careful channel customisation, tailored to engage a targeted demographic is key to ongoing engagement
How can hospitality businesses use artificial intelligence effectively
Some hospitality businesses are already using Artificial Intelligence or AI. Not all are using it effectively or to its full potential. AI has exploded into our lives and is here to stay, thanks to services such as ChatGPT. All businesses, including hospitality, will be embracing AI to stay ahead of their competitors and retain and grow customers or members.
How will Generative AI impact mid-market businesses?
With generative AI tools taking the world by storm businesses are set to reap many efficiency benefits. It is unlikely to completely replace roles, but streamline processes with quality control of outputs. Data security and trust are the biggest challenges and a comprehensive management plan is key
Using social recruitment to attract top talent and achieve your recruitment strategy
Key points Social recruitment involves strategically using your online and offline channels to attract more applicants for each role and have a better chance of attracting and retaining top talent. Candidates are more informed than ever due to the amount of information available online. Building a strong presence online requires ongoing commitment across your organisation, […]
Generative AI is here – how will you navigate the future?
Recent findings in the Pitcher Partners Business Radar report identified uptake of GenAI as being swift in mid-market businesses, but an appreciation and mitigation of the risks is lagging. Is your business prepared for the future?
Business leaders have only begun to grasp the power of AI
For business leaders chasing productivity, the introduction of ChatGPT in November 2022 could not have been more perfectly timed.
Australian business tuning into potential of generative AI
Mid-market businesses are racing to adopt generative AI tools, even if their enthusiasm is outpacing their awareness of challenges and risks, according to the latest Business Radar Report from Pitcher Partners. One in three business leaders in the new survey of mid-market firms reported already integrating a generative AI tool into their operations, while a […]