Key points Productivity gains from AI tools don’t equal readiness to scale True progress rests on strong data, systems, governance and people Too many pilots remain isolated, with lessons learned not embedded into business practice Australia’s middle market is rapidly engaging with artificial intelligence (AI), and many leaders believe they are ready to scale its […]
Key points Use AI for repetitive, data-heavy tasks Engage advisors for nuanced, high-stakes situations Combine AI for data processing with advisors for interpretation and change management Projects involving compliance, governance, or reputational risk require human expertise Resourcing a project is one of the most important decisions you make and it’s often one of the trickiest. […]
Key points Cost savings should be reinvested strategically, creating capacity for innovation, market expansion and stronger client experiences. Clear communication and progress markers keep teams engaged, ensuring efficiency gains translate into shared goals rather than lost momentum. New value streams often emerge through rethinking processes and products. There is a paradox playing out in Australia’s […]
Key points Use a custom-built Power BI dashboard to make reporting faster, clearer and more actionable. Automate manual reporting to free up time for strategy, analysis and delivering value. Empower better decisions by making accurate and relevant insights easily available across your business. Build a solid data foundation ready for AI, system integration […]
Key points: Automated payroll compliance tools offer convenience but can leave businesses exposed to legal and reputational risks The new wage theft laws, effective from January 1, 2025, impose severe penalties on employers who deliberately underpay employees Expert analysis is crucial for businesses with complex compliance obligations Underpayment scandals have been rife in recent years […]
Key points The healthcare industry has seen significant technological advancements to support patient care Outdated legacy systems can impact service delivery, data quality and overall efficiency Leveraging connectable systems and optimising data management can help organisations optimise healthcare delivery The healthcare industry has seen remarkable advancements in recent years, from the rise of telemedicine and […]
Key findings: A data lake serves as a central repository for comprehensive productivity insights. Data lakes support various data types, efficiently stores unstructured data and uses object storage for easy retrieval. Decision making is improved by uncovering patterns, improving decisions and enhancing productivity. Your business might already be collecting data but without a central resource […]
Key points: Retailers can take inspiration from hospitality’s efforts to band together Collaboration can improve operational efficiency, productivity and brand loyalty Start small and set the ground rules early to ensure an effective partnership Sectors such as hospitality are scaling collaboration efforts as they face increasingly challenging trading conditions – should retailers take a leaf […]
Key findings: AI has the potential to boost productivity, but the actual benefits have not fully materialised Like an employee, AI needs trust-building, clear expectations and small projects to demonstrate benefits Accurate and transparent data is crucial for AI performance – poor data inputs can lead to high ‘hallucination’ rates Artificial intelligence (AI) has been […]
Key points: Australian retailers are facing numerous economic challenges and disruptions to business Maintaining a firm oversight on costs and developing contingency plans will strengthen your business Customer loyalty, value creation and investing in your people are key to growing market share The retail headwinds just seem to keep coming. Retailers have endured narrowing margins, […]
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