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Retail 2024: Turning headwinds into opportunities

Key points: Australian retailers are facing numerous economic challenges and disruptions to business Maintaining a firm oversight on costs and developing contingency plans will strengthen your business Customer loyalty, value creation and investing in your people are key to growing market share The retail headwinds just seem to keep coming. Retailers have endured narrowing margins, […]

How can hospitality businesses use artificial intelligence effectively

Some hospitality businesses are already using Artificial Intelligence or AI. Not all are using it effectively or to its full potential. AI has exploded into our lives and is here to stay, thanks to services such as ChatGPT. All businesses, including hospitality, will be embracing AI to stay ahead of their competitors and retain and grow customers or members.

How will Generative AI impact mid-market businesses?

With generative AI tools taking the world by storm businesses are set to reap many efficiency benefits. It is unlikely to completely replace roles, but streamline processes with quality control of outputs. Data security and trust are the biggest challenges and a comprehensive management plan is key

Using social recruitment to attract top talent and achieve your recruitment strategy

Key points Social recruitment involves strategically using your online and offline channels to attract more applicants for each role and have a better chance of attracting and retaining top talent. Candidates are more informed than ever due to the amount of information available online. Building a strong presence online requires ongoing commitment across your organisation, […]

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