Key points: Pitcher Partners published the latest Business Radar report, focusing on the rise of customer expectations A panel of experts from the network firms came together to unpack key findings and answer audience questions While AI provides a range of opportunities for businesses, the quality of data used and consideration of impactful use cases […]
Key points: Behind every great guest experience is a venue running efficiently behind the scenes. Strong systems and clear processes help teams focus on delivering exceptional service. Small operational inefficiencies rarely stay small. Labour overruns, stock losses and manual work can gradually erode profitability if they’re not identified and addressed. Better reporting leads to better […]
Alex specialises in advising mid-market businesses, private equity investors and listed companies on mergers and acquisitions, financial due diligence and valuations. He supports clients across both buy-side and sell-side engagements, with experience spanning the full transaction lifecycle from pre-deal preparation through to execution. He has worked across a range of transactions including business sales, acquisitions and capital […]
Key points Ideal liquidity isn’t about fixed rules of thumb (e.g. 3–6 months of costs), but about how long an organisation can operate before decisions become forced rather than planned. Liquidity levels should reflect the organisation’s specific risks, revenue predictability, credible shock scenarios, and what is genuinely liquid and usable. A mature board can clearly […]
Key points BAS reporting is compliance; management reporting is decision-making Late visibility leads to late decisions which leads to underperformance and underinvestment Key value drivers to monitor monthly are margins, productivity, and working capital When a pharmacy fails, it rarely does so suddenly. Most failures are slow. Profits look acceptable. Sales may even be growing. […]
Key points: Wholesale success doesn’t automatically translate to retail capability Retail is a capability shift, not just a channel shift – requiring new skills, systems and investment Retail demands broader product ranges than the specialist focus that works in wholesale The allure of higher margins and direct customer relationships in the retail world is more […]
Key points Fixed pricing can erode margins when services expand. Extra services are common and need to be priced fairly to protect profitability. Clear unit rates, robust cost modelling, and proactive renegotiation help protect profitability while maintaining trust. Proactive negotiation rooted in transparency can prevent last-minute cost disputes. Long-term service contracts are a win that […]
Key points Winning or negotiating longer-term service contracts can provide greater certainty to your business but also lock in pricing, which brings its own risks. Accurate and considered cost modelling is essential, with input from people who understand the operational, technical, and financial aspects well. Indexation clauses are the primary protection against inflation, designed to […]
Taking on the role of Partner in a professional practice or as a newly appointed barrister, is both exciting and challenging. The leap from employee to non-employee comes with a lot of opportunity and demands, but one element that is often overlooked is understanding the financial implications involved. Here are some essential practical and tax […]
With over 18 years’ experience in automotive, Diana is passionate about working with dealers, distributors and OEMs on crystalising untapped profit opportunities and business improvements to strengthen their respective businesses. Diana’s business advisory services include business strategy, training and one-on-one consulting tailored to each client’s individual needs. As a woman working in a mostly male […]
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