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Diana Kao

Diana Kao

Client Director, Sydney

With over 18 years’ experience in automotive, Diana is passionate about working with dealers, distributors and OEMs on crystalising untapped profit opportunities and business improvements to strengthen their respective businesses. Diana’s business advisory services include business strategy, training and one-on-one consulting tailored to each client’s individual needs.

As a woman working in a mostly male dominated industry, Diana is passionate about bringing an alternate voice to shape the motor industry. She brings with her a breadth of experience from both the retail and wholesale sides of the industry. This understanding of the key business drivers within automotive means that she can help her clients thrive and become future fit.

Borrowing a quote from one of her dealer clients, “People don’t remember what you say or do, but will always remember how you make them feel,” and uses this as a guiding mantra when it comes to building relationships and maintaining a referral client base.

Diana’s strength lies in her ability to distil the complex into simple and tangible action items aimed at optimising the operations of a retail dealer business. Her financial background combined with understanding of the retail business means that she can identify potential opportunities of a dealership and help implement processes to mitigate business challenges and achieve their objectives.

The decision to join Pitcher Partners was a simple one for Diana as the firm’s middle market focus and idea of “making it personal” really resonated with her. Diana is not a stranger with professional services, as she began her career with one, and remains an advocate for the small to medium sized, privately owned businesses.

Professional qualifications and memberships

  • Bachelor of Commerce, double major in Accounting and Finance
  • Member, Chartered Accountants Australia & New Zealand (CA ANZ)

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