Contact Newsletter - Summer 2018/19

By admin - January 16, 2019

The Royal Banking Commission has had a ripple effect for businesses across Australia, prompting reviews of the aged care, policing and other sectors. As we move into a new year, our awareness shifts to unethical and ineffective protocols, and the need to create more transparent and robust businesses.

This issue of Contact magazine looks back at the events and forces driving a shift in consciousness. It examines the impact of the Royal Commission on the financial, insurance and banking industries and outlines the changes to come. It also explores good governance; modern communication strategies to turn clients into advocates, not customers; and provides a step-by-step guide to help leaders review their risk management procedures and avoid crises such as the needle-in-strawberry incident this year.

Planning for a crisis

Australia’s $500 million strawberry sector recently experienced the kind of crisis many businesses don’t think to plan for. The series of events at grower and retailer level should be a wake-up call for all businesses to assess, consider and prepare to manage risk. Continue reading.

Why you should hire a CEO you may not necessarily like

The early, and unanticipated, departure of a CEO impacts organisational identity and direction, and ultimately the bottom line. Discover strategies to avoid costly errors in judgement and find the best CEO for your organisation. Continue reading.

The impact of the royal commission

In the wake of revelations which have emerged from the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, extensive changes are expected in the financial services, insurance and banking industries. Continue reading.

The new retail landscape: seizing opportunities to thrive

Over the last decade, retail businesses have been buffeted by constant change, which has challenged our traditional view of retail. We examine the core thinking driving new-found success for retail businesses. Continue reading.

Download Contact Magazine here.

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Rob Southwell

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Managing Partner and Partner – Private Business and Family Advisory

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Brendan Britten

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Managing Partner and Executive Director/Partner- Business Advisory and Assurance

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Nigel Fischer

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Managing Partner - Private Business and Family Advisory

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Michael Minter

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Managing Partner

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Leon Mok

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Managing Director

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Tom Verco

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Managing Principal - Private Business and Family Advisory

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